How long can a person be an AR?

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A person can be an AR until the person applying for Medicaid, or the beneficiary does one of the following: Changes the authorization or contacts their local DSS to let them know person is no longer allowed be their AR. The AR contacts the local DSS for the person applying for Medicaid or beneficiary to […]

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Who can be an Authorized Representative?

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A person applying for Medicaid or a beneficiary can choose someone they trust with their protected health information (PHI) to be their AR. The person applying must understand the kind of information their AR is allowed to see and discuss on their behalf before deciding who to choose. For minors in the custody of a […]

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What is an Authorized Representative?

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An Authorized Representative (AR) is a person chosen by the someone applying for NC Medicaid or a beneficiary. As an AR, they can discuss the Medicaid application, see the person’s or household’s information and act for the person or household on items regarding the application and benefit information. The AR can be named in writing […]

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What is Tailored Care Management?

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TCM is a new kind of care management for eligible NC Medicaid beneficiaries. The goal of the program is to provide whole person care management to help beneficiaries meet their health goals. Whole person care looks at all the beneficiary’s needs including: Physical health Behavioral health Intellectual and developmental disabilities (I/DD) Traumatic brain injuries (TBI) […]

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Will I receive a new Medicaid ID card?

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Yes. Tailored Plans will begin mailing Welcome Packets including a Welcome Letter, Medicaid ID card and Member Handbook May 23, 2024. Make sure your local DSS has your current mailing address, phone number and email address to ensure you get all important information from your Tailored Plan.

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