Learn more about the NC Medicaid Ombudsman
The NC Medicaid Ombudsman team held an informational webinar on April 14, 2021, to help advocates and beneficiaries of North Carolina Medicaid and NC Health Choice understand the transition to Medicaid Managed Care. The team explained how the NC Medicaid Ombudsman provides free and confidential support to people with Medicaid or NC Health Choice if they have trouble getting access to healthcare or need a referral to other support services.
Basic services and community resources
NC 211 is an information and referral service provided by United Way of North Carolina that provides free and confidential information on health and human services in all 100 North Carolina counties.
NCCARE360 is North Carolina’s statewide coordinated care network to electronically connect those with identified needs to community resources in their areas.
NC Medicaid Contact Center