NCMO Resources


Learn more about the NC Medicaid Ombudsman

Annual Report

Check out our Annual Report to learn more about us.

Interactive Monthly Webinar

Wednesday, Dec. 21, 2022
2 p.m.

Click here to register.

The NC Medicaid Ombudsman presents a monthly webinar about Medicaid Managed Care and related topics. The webinars are designed for Medicaid beneficiaries, health care providers and other Managed Care stakeholders. We’re interactive! Presenters will solicit feedback from attendees about their experiences with Managed Care and answer questions from attendees. Please join us.

The NC Medicaid Ombudsman team held an informational webinar on Oct. 19, 2022, to help advocates and beneficiaries of North Carolina Medicaid and NC Health Choice understand the transition to Medicaid Managed Care. The team explained how the NC Medicaid Ombudsman provides free and confidential support to people with Medicaid or NC Health Choice if they have trouble getting access to healthcare or need a referral to other support services. 

Basic services and community resources

NC 211 is an information and referral service provided by United Way of North Carolina that provides free and confidential information on health and human services in all 100 North Carolina counties.

NCCARE360 is North Carolina’s statewide coordinated care network to electronically connect those with identified needs to community resources in their areas.


How to apply for NC Medicaid

Learn more about NC Medicaid Managed Care

How to find a primary care provider (PCP) or health plan

NC Medicaid Contact Center

If you are a community partner, or work with/advocate for Medicaid recipients, visit “For Community Partners” for information, materials and outreach event requests.