What is Tailored Care Management?

TCM is a new kind of care management for eligible NC Medicaid beneficiaries. The goal of the program is to provide whole person care management to help beneficiaries meet their health goals.

Whole person care looks at all the beneficiary’s needs including:

  • Physical health
  • Behavioral health
  • Intellectual and developmental disabilities (I/DD)
  • Traumatic brain injuries (TBI)
  • Pharmacy/medications
  • Long term services and supports
  • Unmet resource needs (or gaps in a person’s health care which make it hard to meet their health goals)