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NC Medicaid Ombudsman
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NC Medicaid Ombudsman
Get Help Call 877-201-3750

We take calls 8 a.m. to 5 p.m., every Monday to Friday except for State holidays

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Tell us about your experience with your health plan, including your ability to access and change it.

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Important dates:

  • Nov. 4, 2024, from noon to 1 p.m. – “Meet the Plan” webinar series in English with Alliance Health (Click here to learn more.)
  • Nov. 11, 2024, from noon to 1 p.m. – “Meet the Plan” webinar series in Spanish with Alliance Health (Click here to learn more.)
  • Nov. 20, 2024, from 2 to 3 p.m. – NC Medicaid Ombudsman: Monthly Interactive Update (Click here to learn more.)
  • Dec. 2, 2024, from noon to 1 p.m. – “Meet the Plan” webinar series in English with Alliance Health (Click here to learn more.)
  • Dec. 9, 2024, from noon to 1 p.m. – “Meet the Plan” webinar series in Spanish with Alliance Health (Click here to learn more.)
  • Dec. 18, 2024, from 2 to 3 p.m. – NC Medicaid Ombudsman: Monthly Interactive Update (Click here to learn more.)
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NC Medicaid Ombudsman © 2024
Our team in Western North Carolina was impacted by Hurricane Helene, leaving us with limited operations. As we work through these challenges, we thank you for your patience and understanding during this time.
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