Will Tailored Plans provide non-emergency medical transportation (NEMT)?

Tailored Plans will provide NEMT for all Medicaid-covered services, including carved out services. This means you will need to call your Tailored Plan, not your local Department of Social Services (DSS), when you need to schedule a ride to a doctor, pharmacy, or other health provider.

Tailored Plans will start accepting trips on October 17, 2022, for appointments on or after December 1, 2022.