Will Tailored Plans provide Non-Emergency Medical Transportation (NEMT)?

Tailored Plans will provide NEMT for all Medicaid-covered services, including carved-out services. This means you will need to call your Tailored Plan, not your local Department of Social Services (DSS), when you need to schedule a ride to a doctor, pharmacy or other health provider.

You can begin scheduling rides for appointments on or after July 1, 2024, on May 16, 2024.