Who must enroll in Medicaid Managed Care?

Most NC Medicaid beneficiaries have been enrolled in the NC Medicaid Managed Care program. Some people will stay in NC Medicaid Direct (formerly known as fee-for-service). They will not need to choose a health plan. Those who are now in managed care should have received a new Medicaid ID card and other important information from their new health plan. If you have not received information, please call the Enrollment Broker at 833-870-5500 or visit ncmedicaidplans.gov.