Who has the option to choose a health plan?

Some people can change their health plan at any time. You can change your health plan at any time for these reasons:

* You need services to address a mental health disorder, substance use disorder, intellectual/developmental (I/DD) or traumatic brain injury (TBI)

* You are a federally recognized tribal member or qualify for services through Indian Health Services (IHS). Some people will not need to choose or are unable to choose a health plan because of the type of health services they need. Some people will be enrolled in Tailored Plans and will be auto-assigned based on their administrative county, others will remain in NC Medicaid Direct. For example, individuals who receive Innovations Waiver services, Traumatic Brain Injury (TBI) Waiver services will be auto-enrolled in Tailored Plans by administrative county. If you qualify, you can choose the EBCI Tribal Option and keep receiving waiver services.