Staff of a qualified Medicaid provider cannot be an AR for a person applying for or getting Medicaid.
The NC Medicaid Ombudsman call center will be closed on Thursday, July 17, 2025, for planned maintenance. Inquiries may be submitted during that time via online application, or you can contact us by email at info@ncmedicaidombudsman.org. The hotline will re-open on Friday, July 18th with normal business hours (8AM-5PM).