An Authorized Representative (AR) is a person chosen by the someone applying for NC Medicaid or a beneficiary.
As an AR, they can discuss the Medicaid application, see the person’s or household’s information and act for the person or household on items regarding the application and benefit information.
The AR can be named in writing or via telephonic voice signature. The Medicaid-approved DHB 5202c Designation of Authorized Representative Appendix C form can also be used.
The AR and the person applying can call their local Department of Social Services (DSS) and give their voice signature to confirm the person as the AR.
The AR has permission to:
- Report changes
- Give information
- Get Medicaid notices
- Complete recertification and redetermination
- Get updates on the beneficiary’s case
- See information in the case file or about the case except for information marked “Confidential” or “Do not Release.”